Reports

Consumers

Consumer Information

As a consumer, you have the right to and responsibility for consumer protection. Sectoral providers also have rights and responsibilities for consumer protection.

Make a Complaint

Make a complaint for a grievance with a regulated sectoral provider.

Class Radio Licences

Licences required for operating a radio station, radio apparatus or any radio transmitting and receiving apparatus.

RA Articles

A collection of articles published by the RA for consumers and sectoral providers.

Glossary

Commonly used terms from the website and from regulatory documents.

FAQs

Common queries about the RA answered.

Service Providers

Electricity Sector

This sector involves the supply, transmission, distribution and consumption of electricity.

Electronic Communications Sector

This sector involves the supply and consumption of electronic communications and devices that transmit radio signals.

Submarine Communications Cables Sector

This sector involves the connection of submarine cables to the networks of ICOL holders to provide international connectivity.

Submarine Cables Sector

This sector includes any communication cables that lie beneath Bermuda's waters and are connected to a place in Bermuda.

Authorisation Register

A public registry of all licences, permits or other authorisations granted by the RA.

Industry News

A collection of news about our regulated sectors in Bermuda.

Service Providers Directory

Contact information for regulated service providers.

Consultations

About Consultations

Consulting with the public to get their feedback is an important part of the regulatory process. This helps to maintain transparency and preserve good governance.

Consultations Directory

This is a collection of public consultations conducted by the RA, including open, active and closed consultations.

Licences

Electricity Licences

These include TD&R, Bulk Generation, and Large Scale Self-Supply Licences.

Electronic Communications Licences

These include radio licences, type approvals, COL/ICOLs, SubCols and Spectrum Licences.

Class Radio Licences

Licences required for operating a radio station, radio apparatus or any radio transmitting and receiving apparatus.

Authorisation Register

A public registry of all licences, permits or other authorisations granted by the RA.

Legislation

Types of Legislation

The RA utilises multiple types of legal frameworks to guide service providers and protect consumer rights. Read about these different tools and how they each work.

Legal Documents

Explore our repository of current and past legal documents used by the RA to regulate Bermuda's sectors and protect the rights of consumers.

News & Publications

Board Minutes

A collection of officially recorded decisions of the RA's Board of Commissioners.

Media Releases & Notices

Here you will find Media Releases and public notices issued by the RA.

Reports

A collection of reports published by the RA, including financial reports, RFQs, RFPs, sector reports, commissioned studies and more.

RA Articles

A collection of articles published by the RA for consumers and sectoral providers.

About the RA

We welcome any comments or inquiries you may have.

Our Team

The RA team is comprised of dedicated professionals in various areas of expertise.

Regulation

The RA seeks to promote and preserve competition, promote the development of the Bermudian economy, and encourage investment and innovation.

Careers at the RA

We encourage innovation and integrity within our staff and the markets that we regulate. Join our team!

Reports

All Reports

Q1 2022 FAR Report

FY 2020-21 Consumer Complaints Report

Bermuda Offshore Wind Presentation

Bermuda Offshore Wind Public Report

2018-2019 Annual Report

Q1 2022 Unaudited Financial Report

Bulk Generation PV Procurement List

Annual Report 2017-2018

FY 2020-21 Q4 Consumer Complaints

2021 Retail Tariff Public Report