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Consumer Rights Contracts Consultation

Closing Date:


The purpose of this consultation is to solicit public feedback on a proposed a set of standards for the provision of Electronic Communications services (specifically fixed telephone, mobile telephone, internet, long distance and pay television) to the Bermuda public. This consultation will be the first in a series of consultations on the issue of Consumer Rights with the ultimate goal being a comprehensive Consumer Rights Code of Practice that provides a stable and clear basis for the manner in which Service Providers engage in consumer and marketing practices.

Executive Summary


Please be advised that all information submitted to the RA may be subject to public disclosure pursuant to the Public Access to Information Act 2010.