Service Standards Indicators – Performance Targets 2023-24

Summary

This Administrative Determination has been prepared by the RA in accordance with the publication of the Regulatory Authority (Service Standards Indicators for Electricity Licensees) General Determination 2019. It is intended to update the Service Standards Indicators – Performance Targets for 2021 and 2022 issued 16 September 2021 through Order #20210916. The Administrative Determination lists the target levels of performance that the RA expects BELCO to achieve as the sole Transmission, Distribution and Retail licensee and as a Bulk Generation licensee for 2023 and 2024.

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